Terms and Conditions – Lytwork

1. Introduction

Welcome to Lytwork. By accessing our website and engaging our AI automation services, users agree to these terms and conditions, which govern all interactions with Lytwork (“the Company,” “we,” or “us”). If these Terms are not accepted, usage of the website or services must cease immediately.

2. Business Details

Lytwork Pty Ltd
ABN: [insert ABN]
Registered office: Perth, Western Australia

3. Services

Lytwork provides AI-powered software automation solutions, consulting, and related products (“Services”). Specific deliverables, timelines, and any tailored features are subject to a written agreement between the client and Lytwork.

4. User Obligations

Clients and website users must:

  • Not misuse, reproduce, or redistribute content or services
  • Provide accurate contact and payment details
  • Not attempt to reverse-engineer, copy, or misuse Lytwork’s intellectual property

5. Payment Terms

All fees are outlined in service proposals or invoices. Payment is required by the date stated unless otherwise agreed. Late payment may incur interest or suspension of services.

6. Consumer Rights and Refunds

Lytwork complies with the Australian Consumer Law regarding guarantees, warranties, refunds, and repairs. Faulty or unsatisfactory products and services will be remedied as per statutory obligations.

7. Privacy and Data Handling

7.1 Commitment to Privacy

Lytwork is committed to protecting user and client privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This section explains how personal information is collected, used, stored, and protected.

7.2 Collection of Personal Information

Lytwork collects personal information including names, contact details, payment information, business details, and technical usage data. Data may also include information submitted to or generated by our AI systems, such as uploads, queries, and logs.

Information is collected:

  • Directly from users or clients
  • During engagement with services
  • During correspondence
  • Via website forms or AI-based services (with notice provided)

7.3 Use of Personal Information

Collected information is used for:

  • Providing services and support
  • Billing and account management
  • Service improvement, analytics, and product development
  • Legal compliance and administrative purposes

Sensitive data is only processed with explicit consent or if required by law.

7.4 AI-Specific Disclosures

Lytwork uses artificial intelligence technologies—including, but not limited to, chatbots, analysis tools, and automation features—to deliver services.

  • Data entered or generated by AI systems is subject to the same privacy safeguards.
  • When AI makes decisions that affect clients (e.g., service eligibility, automated recommendations), Lytwork will provide appropriate notice.
  • Users may request human review or explanation of significant AI-influenced decisions.

7.5 Data Disclosure

Personal information may be shared:

  • With service providers or partners, who are contractually bound to comply with privacy obligations
  • If legally required, or if necessary for business operation

Lytwork does not sell personal information or disclose it outside of necessary business relationships without consent.

7.6 Data Security and Storage

Data is securely stored on Australian servers or trusted international locations, protected by technical, physical, and organisational safeguards. Retention is limited to what is necessary for business or legal reasons; data is deleted responsibly when no longer needed.

7.7 User Rights: Access, Correction, and Complaints

Users may:

  • Request access to their personal data
  • Correct inaccurate information
  • Lodge privacy-related complaints or inquiries

Contact:
Email: [insert contact email]
Address: Perth, Western Australia

Requests are handled promptly and in accordance with Australian law.

7.8 Updates to Privacy Provisions

This privacy section may be updated as required. Changes will be posted on the website, with significant updates highlighted.

8. Intellectual Property

Lytwork retains ownership of all software, content, and materials developed or provided. Clients are granted non-transferable rights to use deliverables solely for agreed purposes.

9. Limitation of Liability

Lytwork disclaims liability for loss or damages resulting from use of its website or services, except where liable under Australian Consumer Law.

10. Termination

Lytwork may suspend or terminate access for breach of these Terms or misconduct. Termination may also occur by mutual agreement or as stated in client contracts.

11. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes are subject to the jurisdiction of Western Australian courts.

12. Amendments

Lytwork reserves the right to amend these Terms and Conditions. Updates are published on the website.